Payment Policy
Invoices, Payments and Cancellations
INVOICES
Invoices for the next term will be emailed to you a few weeks prior to the start of that term. Please ensure we have your current email address.
We would appreciate you communicating with us if you will be away during the term, this can be done via email to info@acpa.com.au
PAYMENTS
Payment must be completed prior to the first lesson of each term. Invoices not finalised by this time will incur a $15 late fee. Students will not be able to participate if fees are not paid.
Credit Card payments will incur a 1.87% surcharge. Please note that your payment will show up as a payment to Ezidebit on your statement, which is our online credit card provider.
Cash payments are to be put in an envelope, labelled with Students Full Name, class and amount enclosed and put into the payment box (this box is located on the reception desk and can be used if the office is unattended). Please enclose correct amount. If overpayment is made it will be put as a credit onto your account.
To pay via internet transfer:
Account Name: Australian Company of Performing Arts BSB: 085-458 Account #: 36-028-4705
Reference: Students Full Name
If you make payment on the first lesson of the new term please arrive at least 30 minutes before your class and re-enrol at the office where you can finalise your account. Students that have payments being made from both parents must inform us immediately if the invoice needs to be sent to 2 separate email accounts.
Please note that payment for the upcoming term must be completed prior to the first lesson. Students will not be able to participate if fees are not paid. Invoices not finalised by this time will incur a $15 late fee
CANCELLATION POLICY
We do not offer make up lessons for classes missed. If you have a change of mind and do not wish to continue, your lessons will be forfeited. Please note we do not offer refunds.
Office Hours:
Monday – Friday: 10am – 6.00pm, Saturday 9.00am – 2.00pm
(First 2 weeks of term the office will be open til 8.00pm Monday to Friday & 8.30am – 2pm Saturdays for re-enrolments)
Kind regards
ACPA Accounts Department